What’s the deal with accreditation? You might be used to colleges and other institutions talking about accredited programs, and while the idea of passing the bar of excellence remains the same, there are a few big reasons you should care about Tree Care Accreditation.
- Ethical Business Conduct
- Formal employee Training and Certification
- Adherence to Safety Standards
- Customer Satisfaction
Now, these are not the only standards that the Tree Care Industry Association guarantees with their accreditation, but we think they are four that most directly relate to you and why this certification is important to clients. Black Diamond is one of only five tree care companies in the state of Vermont to have passed the rigorous review and received accreditation.
Ethical Business Conduct
It’s pretty logical that both clients and employees would love to know they are working with an ethical business. We believe every aspect of our conduct, from what happens in your trees, to the way we run business meetings, to the employees we hire, to the other businesses we choose to partner with should all be held to this highest standard. As a family business, we like to keep that level of closeness and care without losing the professionalism that we need to function ethically and efficiently.
Formal Employee Training and Certification
Would this be something you’d think to check, or simply assume all tree care businesses abide by? Unfortunately, not all tree care services are formally trained, certified, or qualified. We always take the time to advance our skills, train with respected members of the industry, and make sure we are at the top of our game when we are at the top of your trees. We invest in our team through these trainings and we think it pays off.
Adherence to Safety Standards
We always make sure our team members know that having the proper safety equipment and practices is the priority. In our industry, we are often working with high powered machinery and saws while limbs, trees, and woodchips are in motion. When a team is communicating effectively, working responsibly, and following safety protocols, it reduces the risk that can be associated with this industry. It’s more than just wearing the right gear, it’s about staying alert and taking care that limbs are directed to the ground with purpose and precision. That’s how we keep your homes, fences, and gardens safe while limbs and trees are removed.
Customer Satisfaction
This one is for you! From your very first phone call to Denise, to team members who arrive on your property, to the cleanup process when the job is done – we want you to be satisfied with every step. Having confidence that we care about your home and respect you as clients and as people is something we take very seriously. We hope you notice and feel cared for.
Celebrating TCIA Accreditation
Black Diamond Tree Service Earns Accreditation: Only Five in Vermont To summarize, this accreditation is one of the most exciting things we’ve had the honor to announce. We are so proud to wear this badge and take very seriously the need to continue providing a top level of care and professionalism. We look forward to working with you soon!
